Head Client Support & Operations Development

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Head Client Support & Operations Development

Zurich | 80-100 % | Reference 1819

You are heading the client support and operations development team of the new digital exchange (SDX), which represents a key communication to the client. You collaborate closely with the COO and the COO team heads to shape the future operational requirements. You are as well ensuring a seamless working collaboration with the engineering team and closely work with other internal and external stakeholders. Additionally you need to appropriately prioritize the team backlog to ensure that the right balance between client support activities and enhancements initiatives is met. Hence, you need to bridge the clients' demand, COO workforce needs and strategic vision of SDX and your COO.<br/> 

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